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  1. #1
    Veteran Reputation points: 159073 J.Celifarco's Avatar
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    Quote Originally Posted by FUNd View Post
    Make more calls...why? This is such an old sales cliche. I have seen countless reps that make a ton of calls and their numbers are dog****.

    Then I see the guys who are highly trained, have a great personality, and are generally confident in their product - that don't kill themselves with the dialing - that do extremely well.

    Granted that talking to prospects is key, but this mantra that it's all a numbers game, I just don't buy in. Never did.
    That depends on the leads people are calling. You can be the best trained person and be calling UCC and the training will help but at the end of the day that is a numbers game. If you are calling warm or hot leads then the training comes into play more because chances are there will be competition on those leads and just blowing up the person's phone will hurt more then help
    John Celifarco
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  2. #2
    Quote Originally Posted by J.Celifarco View Post
    That depends on the leads people are calling. You can be the best trained person and be calling UCC and the training will help but at the end of the day that is a numbers game. If you are calling warm or hot leads then the training comes into play more because chances are there will be competition on those leads and just blowing up the person's phone will hurt more then help
    Absolutely, Freaking A

  3. #3
    Senior Member Reputation points: 116856 ridextreme's Avatar
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    Quote Originally Posted by J.Celifarco View Post
    That depends on the leads people are calling.
    It's not only based on the leads, some people are just horrible at talking with people (instead of "at" them). I have heard countless times a rep gets someone on the phone that is interested, but they blow it because either the merchant doesn't like their personality when they talk condescending to them or the rep would scare them off by asking all the wrong questions such as "How's your credit" "Any history of tax liens or judgements?" "Any NSF's?" "Any negative days?" A minute ago they said they needed money, then all of a sudden they're not interested. So all this does is scares them away thinking they can not have any of this. We're gonna check all this anyway, why ask to scare them off thinking they won't qualify?

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