I am asking everyone their opinion or if they have experienced something similar:

Client X is with funding circle and is 18 months into 36 month program. Paid all 18 monthly installments on time and some early. Has never been late, never asked for payment amendment...nothing detrimental to the account. When he tried to get the renewal/refi, he was told the broker he used had too many other accounts default. Due to this, they would not offer him the opportunity. Flat denial due to the broker referring him to Funding Circle.

Anyone else experience this? Is it me or is this crazy? Please share your opinions and experiences with me.