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05-24-2022, 03:34 PM #1
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ISO Accidently Sent A Commission - Will Not Return It
Anyone have any experience with this situation?
An ISO was sent a commission by accident that was supposed to be sent to another ISO and the ISO will not return it? At first the ISO was communicating, then now a ghost. Wasn't a tremendously large amount, but to end a relationship over this does not make sense. Have called, texted, emailed several times. No response now.
Any experience with this ISO:
ISO information:
Chase Evans
Advance America - Merchant Lenders
Advance America, LLC.
C. 1-754-666-0350
F. 1-888-813-2673
Emmanuel Carnero - Owner
Address: 150 SE 2ND AVE MIAMI, FL 33131
Just looking for the return of the commission here. Any information here would be appreciative. Thank you.Paul Boxer
Merchant Marketplace
Chief Operating Officer
Chief Revenue Officer
Cell: (516) 805-9209
paul@merchantmarketplace.com
www.merchantmarketplace.com
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05-24-2022, 04:19 PM #2
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How much was it for?
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05-24-2022, 04:19 PM #3
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05-24-2022, 06:35 PM #4
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Seems like in the beginning you had communications going. as a strong advocate for ISO's and Brokers, my first conversation would be about send more deals and what do you feel is the best way to deal with the error?....and if he ran away you need to look at it like a merchant defaulted -- "Money has no memory" in a funding business where the loss came from either a merchant or an iso.
Marcus Clapman
Capybara Capital
marcus@capybarausa.com
www.capybarausa.com
646-708-5986 (Text Friendly!)
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05-24-2022, 07:29 PM #5
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05-24-2022, 07:36 PM #6
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05-24-2022, 08:00 PM #7
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There was never a relationship if he stiffed you all. be very careful who you board.
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05-25-2022, 09:08 AM #8
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05-25-2022, 09:29 AM #9
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Hold on....... wait just a second here.... you don't have the ability to reverse ACH's??? Or was this sent as a wire?
Most all lenders have that function I thought?
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05-25-2022, 10:00 AM #10
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05-25-2022, 01:12 PM #11
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05-25-2022, 03:18 PM #12
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I'm assuming its a wire.
Marcus Clapman
Capybara Capital
marcus@capybarausa.com
www.capybarausa.com
646-708-5986 (Text Friendly!)
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05-26-2022, 02:08 PM #13
Reputation points: 1878
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I've seen it happen before. You're never going to see that money again. Swallow it and move on.
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05-26-2022, 02:16 PM #14
Reputation points: 1977
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- May 2021
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- 34
It's simple - File a claim/wire recall with your bank to try to pull the wire back as it was sent to an account in error, (they won't be able to get it back for you as its too late, but you want that wire recall request on paper) once you have proof of the complaint with your bank file Suit against the ISO and their owners (Since it's an ISO you work with you have the owners names, or at least should have the owners names) then pray for the best.
Use an MCA attorney if you're looking for aggressiveness, be ready to pay a 25% contingency fee. (If your attorney is aggressive enough he can collect the additional 25% in damages too)
You'll win the suit. question is if they'll pay once you win.
Good Luck.
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