"Spam Likely" on Caller ID
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  1. #1
    Senior Member Reputation points: 107698 ridextreme's Avatar
    Join Date
    Dec 2014
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    1,084

    Quote Originally Posted by Sylesh W. View Post
    Marcus,

    It has become more challenging with the new regulations implemented last year (STIR/SHAKEN).

    However, we do have a solution that bypasses and virtually eliminates "Spam" from impacting productivity.

    If you're interested, DM me.
    I rotate my numbers but it gets to be a pain in the ass sometimes, and also use a girl's name on the CNAM which people seem to love answering even more. Are you referring to spoofing the CID?

  2. #2
    Member Reputation points: 761
    Join Date
    Mar 2022
    Location
    FL
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    69

    Hi Ridextreme,

    Not spoofing, that's illegal and can result in heavy fines.

    From the sounds of it, you're manually switching out your DID's (Local numbers) which can be cumbersome. Especially if you're operating a contact center with 10+ agents and dialing across North America. It's a full time job.

    The proprietary solution uses real, verified by the carrier, local numbers that are intuitively rotating and scrubbing against google. If the tool detects a flagged number, it automatically swaps it out before it can negatively impact productivity.

    If you want more info, DM me!

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