Quote Originally Posted by WCC_NYC View Post
Very interesting IndustryVet having had worked in telecom in my previous lives, I am aware of both Five9 integration and Salesforce. It does work and two very good and reliable providers.


We currently use Hupsot as our CRM and integrate it with RingCentral. Through API and Zapier integrations to track metrics we use PhoneBurner with Hubspot. We like it is because if we are not able to connect with a person on the other end we click a button and an automated email is sent along with an automated voicemail made.
I'm a big fan of RingCentral as well. Never worked with Hubspot though for CRM. Automation= Proficiency!