I have a merchant that gave me permission to pull his credit once. I sent him to only one lender and that was it. Merchant got like 7 pulls and is freaking out 5 say exprian only,one I sent it to and the 7th one has their name. Merchant called that lender to see why they pulled his credit and they forwarded him my application to show they have the right to . He asked them if they got it from my company and they said no,we received it from someone else .
Now I need help with 2 things .
1.merchant wants all pulls removed .is there anyway to do this. If not he wants to sue and wants to know who to sue . How does he even find out who the other lenders are.
2. I do a ton of business(did 700k last month alone with them) with the only lender I sent it to .do I contact them and risk it esclading and losing my renewals or just leave it alone?
Any real advice .will love to see a lender ceo that are on here advice.