I've managed to cultivate a great relationship with a particular AE for one of my funders. The guy is super aggressive and successful with getting manual looks done on deals that the automated system declines.

A few weeks ago the company transferred my account to a different AE. Nothing personal against her, but she is not as aggressive. I've sent management numerous emails requesting to be changed back to my original guy. My original guy has also spoken to upper management. After being told I'd be switched back, it hasn't happened.

I'm curious of fellow ISO's, how important an AE relationship to your business? I know a lot of companies don't have dedicated AE's, but some do. Those are the company's I prefer to send my business to.