Quote Originally Posted by ridextreme View Post
when someone tells me they want a 5 year loan, I sell him on why he can't get a 5 year loan. (even if it's sent to FC or other places and after a weak of ongoing stips they still won't get approved).

Be the closer, and don't let the customer be the closer.

Or even better, tell them why even though they THINK they want a 5 year loan, they really don't. "Do you really still want to be paying for 2017 upgrades/issues in 2022??? And what about when you need more $$ again in 6 months?"