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05-15-2014, 09:47 AM #1
Reputation points: 23
- Join Date
- Sep 2012
- Posts
- 23
Ditty,
I am happy to help you out. I am Executive in charge of all sales channels for Swift. I'm always happy to help out if you are running into a speed bump along the way. Being as it seems this is your first deal sent to us, it might be helpful for me to walk you through our process so you have the right expectations for yourself and your merchant. Feel free to reach me directly at 302-374-7027
Best,
Andrew Kanzer
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05-21-2014, 05:21 PM #2
Reputation points: 44
- Join Date
- May 2014
- Posts
- 5
Andrew...Is it true you sent a merchant contracts, which he signed and returned on a Friday, and then you withdrew the offer (after the contracts were signed by the merchant) the following Monday?? This can't be true, can it?
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05-22-2014, 09:35 AM #3
Reputation points: 3766
- Join Date
- May 2014
- Posts
- 317
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05-22-2014, 01:17 PM #4
Reputation points: 99426
- Join Date
- Sep 2012
- Location
- New York, NY
- Posts
- 1,780
This happens on occasion with all the funders. Especially if you try to prequal a merchant yourself without the deal being underwritten first. You have to consider all the facts of the situation before placing blame with the funder. Now if the deal was fully underwritten and the merchant or ISO wasn't involved in any shenanigans, then you have a valid bone to pick.