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05-14-2014, 03:08 PM #1
- Join Date
- Jul 2013
- Posts
- 352
Their customer service division(California) apparently is located at a separate location from their sales division (Delaware). Totally unresponsive. The customer service to merchants is also less than ideal.
We had a merchant who could not get a payoff letter and was given the run around. After the payoff was completed they continued to take debits.