why is this auto mechanic so in love with his processing company?

Another example of how new/weak sales reps let unqualified customers with 15 NSF's call the shots as to what they "want".

Instead, why don't you sell him on the fact that he has no cash flow? Do you want money? We're gonna have to change your processing company. It's going to be simple and smooth. Hey, we're probably gonna give you better rates anyway! This is going to help you in the long run, and your batches won't be delayed while it goes through a lock box.

Sales 101 is better than running onto df with your tail between your legs.