[J.Celifarco]

not surprising at all. Some reps were terrible and some great.i know people who barely did volume that got on programs that people who did serious volume didn't have .

Its like that at all the banks. It is why connections are so important. There are people who send deals to me because I get better treatment at a bank that they are signed up direct with. The opposite is also true I have tried banks and stopped sending them deals thinking they are awful while people I know and respect at other companies think they are the absolute best.. Depends on the relationship you have with that particular bank. If anyone on here thinks that banks treat all ISO's the same they are crazy, obviously this was the case at CAN