Anyone else find lenders misusing the NAMAA list as a retention tool? We just had a 2 day ordeal where one of the largest lenders in the cash advance world NAMAA tagged a merchant, then blatantly lied verbally twice that the merchant was in default when called to confirm only to find out the merchant was never in default and never even missed a single payment. It took proper ISO work like getting a pay history and getting the right people on the phone etc. to get his lender to finally admit "they made a mistake". Only in this industry.

Anyone else running into perfectly good merchants NAMAA tagged for the purpose of retention? Just curious how wide spread that practice really is.