[MCNetwork]

So it turned out that I haven't funded a new deal with On Deck in the last 90 days. I was submitting deals in the portal fairly regularly (3-5 apps a month) but they were being declined so I wasn't able to fund anything. The renewals department funded one of my merchants and had the courtesy to notify me. When I inquired about my renewal commission they said that since I haven't funded a new deal in 90 days, I am not entitled to anything. Their logic is that they want ISO's to be funding deals regularly through them instead of sitting back and expecting to collect commissions from renewals. Understandably, I was quite pissed. This was a $1,500 commission that they kept from me. I've been an active partner for 4 years and never missed a 90 day period before. I was submitting deals to them but they were being declined through no fault of mine.

What do you guys think of this practice? Does it make sense from On Deck's point of view? Or will it create bad blood among the ISO community? On Deck is a great funder but I find this tactic to be pretty heavy handed on their part. I have a good amount of merchants with On Deck and now all of their renewal commissions are in jeopardy. I don't want to have to move them to other funders because I don't trust On Deck.