Results 1 to 10 of 10
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09-22-2016, 08:32 AM #1
- Join Date
- Apr 2013
- Location
- Basalt CO
- Posts
- 867
Constant problems with Dec Logic
I have to say, that 75% of my merchants who try to complete the dec logic process, can not get it done. It fails. So frustrating.
Are my merchants idiots or do other people have this problem.
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09-22-2016, 09:38 AM #2
- Join Date
- Jan 2016
- Posts
- 435
99% of the time one of my merchants have an issue with DL it is because they typed in the wrong password. The other 1% its an obscure credit union DL isn't signed on with
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09-22-2016, 09:49 AM #3
- Join Date
- Jul 2015
- Posts
- 58
No, not the merchant's fault banks will block you if they identify a geographical location not recognized, Sometimes it's a technical glitch within the system itself, which has absolutely nothing to do with the merchant. If it takes you to long to retrieve your verification code this can also time you out. Think about it; guys who still have an old AOL account might have some old computer that has the processing speed of pond water, by the time they retrieve their passcode Guess what they are timed out. I know this might sound crazy but if the industry wants to understand how this works, TEST IT FOR YOURSELF
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09-22-2016, 11:07 AM #4
- Join Date
- Apr 2013
- Location
- Basalt CO
- Posts
- 867
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09-22-2016, 11:09 AM #5
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09-22-2016, 02:07 PM #6
- Join Date
- Jun 2014
- Posts
- 541
You may want to consider Microbilt's competing IBV product. The IBV provides the same details as the Decision Logic report-
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09-22-2016, 04:04 PM #7
- Join Date
- Nov 2013
- Posts
- 598
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09-22-2016, 05:21 PM #8
- Join Date
- Apr 2013
- Location
- Basalt CO
- Posts
- 867
i have now spent all day dealing with 4 deals, all 4 are not able to get this completed.
Great software. Two are with B of A one with wells. other i dont know.
probably the most frustrating day I have had in ages.
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09-23-2016, 09:20 AM #9
- Join Date
- Sep 2012
- Location
- Gainesville Florida
- Posts
- 168
One thing I always tell people to do before completing the link is to go the bank website first... clear out all your pop ups.. then log in ( so that you can verify you are using the right password). Log out and then follow the link. In the last 30 days we have had a 74% completion rate based on reporting I receive through our portal.
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09-27-2016, 05:57 PM #10
- Join Date
- Sep 2016
- Posts
- 4
When it works it works well. Other times not so much.
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