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04-25-2016, 02:55 PM #1
- Join Date
- Jul 2014
- Location
- Online
- Posts
- 965
Two of the worse cases I've seen- one had over two weeks of payments overdrawn and the other over $7k in over pulls that the Merchant didn't catch. We received a pay off letter that was almost $4k higher than what was calculated. When we did a little more digging it would have been over $8k by the time they were Funded.
Unfortunately, there is no "One Call Resolution" in this industry when something happens like this. This isn't something people like to deal with and most of the time it takes weeks to repair because it seems to be "not important" and/or someone in the background said "Dammit, they caught on!"Amanda Kingsley
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