[Scott Williams]

Amanda, I respect your opinion but some programs are still advances (American Express)

[WhoisKingsley]

Amanda, I respect your opinion but some programs are still advances (American Express)

Ah, gotchya. You can see where that line would cause others to question what you mean.

I think the translation between Industry terms and how we express how we work to Merchants is all screwy. When will we finally have a clear outlined communication when it comes to helping the merchant understand?

The world may never know.