Hi all,

I'm a new solo MCA broker and I recently started submitting apps through one of these larger ISO's that send out my deals to a handful of funders. I've submitted 35 apps and statements thus far and only 2 deals closed. My question is: is a 2 to 35 ratio a normal ratio? If not, should I be tweaking my leads source or the operations end? Also, I seem to always have a tough time getting answers for my clients (from this ISO) as to where their deal is holding. Is that how it is in the industry? No answers and ****ty customer service? Just wondering.

Thanks
Mike