[MCAVeteran]

Hopefully your iso manager has actually sold business advances and business loans for starters. If they have never closed their own deal, how can they manage isos or agents and train them. Steak dinners only go so far. They should also have a pulse on competitors, programs, and strengths their programs can add to the mix and be involved in your new business development and creating value by servicing you and creating benchmarl incentives. Theres a large landscape of referral channels out there along with vertical channels outside this forum who want relationship managers to be their liason to the funder. If its just a warm body with no industry experience or sales experience i dont see the value. And i agree 100 percent isos do business with people they trust.

[HDF]

Hopefully your iso manager has actually sold business advances and business loans for starters. If they have never closed their own deal, how can they manage isos or agents and train them. Steak dinners only go so far. They should also have a pulse on competitors, programs, and strengths their programs can add to the mix and be involved in your new business development and creating value by servicing you and creating benchmarl incentives. Theres a large landscape of referral channels out there along with vertical channels outside this forum who want relationship managers to be their liason to the funder. If its just a warm body with no industry experience or sales experience i dont see the value. And i agree 100 percent isos do business with people they trust.

Pretty much where my view is going as well. The newer outside reps seem to be either inexperienced as to the grit that goes into each pipeline built by the broker or they are inside people without the necessary inter-personal skills or differentiation (value prop) to build firm binding long term relationships.

The former looks good in a suit jacket and is pressured to keep a calendar and get in your face and the latter can speak back office slang and push deals along.

I'm really curious if any ISOs are getting the amount of support they deserve from the funders they have on their speed dial.

[WhoisKingsley]

Pretty much where my view is going as well. The newer outside reps seem to be either inexperienced as to the grit that goes into each pipeline built by the broker or they are inside people without the necessary inter-personal skills or differentiation (value prop) to build firm binding long term relationships.

The former looks good in a suit jacket and is pressured to keep a calendar and get in your face and the latter can speak back office slang and push deals along.

I'm really curious if any ISOs are getting the amount of support they deserve from the funders they have on their speed dial.

The crazy part is- as many of the "originators" in this industry come on this forum and ask questions and bash but don't hit home on subjects because you can't bite the hands that feed you but in all actuality- your feedings them something much more appetizing. Commissions are great, yes- but a good 10 step backwards look at the past, present, and future is needed by all sides. One hand washes the other.