As soon as prospects start pounding their fist over what they want, they typically get a large dose of reality from my side of the phone. I don't give a F if they hang up on me, I'm the boss.

Never let a merchant tell you how to do your job. It's the practice of a weak salesperson and you'll never succeed in any meaningful way in B2B finance. Period. You may make a living being a doormat, but you'll never be a superstar.