On January 6th we submitted a customer to them and got an approval and sold the deal. We got them to send us contracts that the customer verbally accepted
and then sent them the paperwork and stipulations January 7th. The customer then took the contract to another broker who immediately went back to swift who then gave them another offer with the same numbers and the other broker cut the commission to undercut. Swift now says if we want to be in competition with the other broker we must cut our commission. This Broker did not submit the deal to Swift until January 8th.