I've never had an issue with Everest, their pricing and speed right now is on point. However, I will say that hearing Funders blame these situations on "rogue employees", while true most of the time I am sure, is a weak response. Anytime you hire someone to work for you, you are choosing another person to represent your company. Not only are your employees your responsibility, but their actions, and inactions, can and will affect the company's image. Obviously this is a situation that funders have had difficulty resolving/preventing but, at the end of the day, any issues arising from the action or inaction of any employee is the responsibility of the employer and the employers responsibility alone.