[Sean Cash]

avatar works differently than a regular call center. they play recordings of guys with american accents over the phone to merchants so that merchants feel like they're speaking to someone local. Whatever the merchant says, the filipinos guys press a button on their computer with an appropriate american accented response. I hear this model generates some serious lead volume from some of the people who are actually members of this forum but have no idea if the close rate or merchant quality is any good.

[JayBallentine]

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