Quote Originally Posted by funda21 View Post
jotucker1983 - are you independent? Seems like you have been around a while. I also pride myself on getting my merchants the best possible rate out there but I find when I do that there is room for good margin still if I did my job correctly and really analyzed his particular merchant and got him the best possible rate. My #1 goal is renewals and doing right by the merchant but I think you can do that and still not leave so much in the table.

I would love to know how your renewal rate this year compared to your previous years in the business. I bet the rate at which merchants renew is lower than ever before like most of he industry despite your minimal fees and doing "right" by the merchant.
This year hasn't been as great as others, but I'm currently doing some restructuring to setup going forward. Shoot me an email and let's have a conversation about your program .