Quote Originally Posted by MCAVeteran View Post
Whoever is recording, they better make sure they understand their state laws about two party or one party recording statutes. Each state has strict rules about recording wiretapping and eavesdropping-
good point. There was a pretty big lawsuit in our industry recently where the funding company was recording its calls without telling the merchant and got hit in a state where it's required to disclose recording. It's the fundamentals that matter most.