We are a broker shop in NY, Lendora reached to us as a direct lender, and we've signed an Iso agreement with them and started sending deals to them, in one of the deals they gave us an offer of 20K and our upsell is 11 points and 30 mins later they sent a revised offer of 80K and they said its from their syndicate.
When we funded the deal they sent us the commission confirmation email of 6 points upsell and they said because its through the syndicate so the upsell splits and we told them you had n't mentioned anything about the syndicate splits till the deal is funded, then we've been waiting them to send the commission since May 29th and today is June 10th and we haven't received our commission and since june 3rd they stopped responding to our emails, and we don't know what should we do o get our commission from them ? pls advise ?