Centrex Software Security Incident
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  1. #1
    Senior Member Reputation points: 35569
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    Quote Originally Posted by zalman View Post
    Would it make sense to get ahead of it and send an email out to your merchants notifying them of the breach. I'm not a legal expert but there is a fair chance that there is a legal requirement to notify people if their data has been breached.

    https://www.ncsl.org/technology-and-...0is%20breached.

    Screenshot 2024-06-05 10.01.48 AM.png
    And how are people who do not use Centrex supposed to do this when nothing is disclosed on impacted parties?

  2. #2
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    Quote Originally Posted by diditevenfund View Post
    And how are people who do not use Centrex supposed to do this when nothing is disclosed on impacted parties?
    Read Centrex Post:

    How did Centrex respond?
    We engaged legal counsel and cyber forensics quickly upon discovery in accordance with our policies. We preserved all available logs for analysis, as well as requesting logs from our third-party providers.

    What information was involved?
    Our investigation into the incident remains ongoing. Once the investigation is complete, and if our review determines any customer or personal information is involved, we will notify the appropriate parties in accordance with our legal obligations and state and Federal law. We understand the importance of this information and will ensure that this process is carried out as quickly and efficiently as possible.
    Dave Lambert, Business Development
    dave@fcbankcard.com
    Merchant Services Consultant
    High Risk Merchant Payment Solutions
    SBA 7(a) Loans & Short-Term Funding
    Office: 727-233-1111
    Skype: fc-financial

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