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06-04-2024, 03:09 PM #1
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06-04-2024, 04:51 PM #2
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There is probably a high likelihood that whoever perpetrated the hack has no idea what the value of the data is or where to sell it. Your best odds over here would be keep an eye out if you see this information surfacing as leads for sale.
If you feel like that's the case, you may consider sending out an email to your merchants notifying them about the breech and let them know to ignore all calls, emails etc.
This may be a bit tough as this is an industry that merchants already get a ton of calls and work with a ton of brokers...
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06-04-2024, 04:53 PM #3
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06-05-2024, 09:41 AM #4
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I think the risk is a lot worse than having your deals being sold as leads. The risk is that the "hacker" now has the ability to steal these merchant's identities, and possibly directly steal funds using the information they just accessed. I agree that people should look out for fraudulent leads and calls, but also keep an eye out for an increase in frozen accounts in the future as a result of fraud.
Of course we still don't know who the perpetrator is or their intentions. Hopefully we'll get more info soon. Also, some of you may not care because you're a broker and don't have long term financial relationships with these merchants, but some of us have millions tied up in these businesses and in the Centrex system. A merchant doesn't know who or what Centrex is, they just know that the funder they used got hacked and are the ones responsible for their stolen identity.
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06-05-2024, 10:02 AM #5
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Would it make sense to get ahead of it and send an email out to your merchants notifying them of the breach. I'm not a legal expert but there is a fair chance that there is a legal requirement to notify people if their data has been breached.
https://www.ncsl.org/technology-and-...0is%20breached.
Screenshot 2024-06-05 10.01.48 AM.png
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06-05-2024, 10:26 AM #6
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06-05-2024, 12:37 PM #7
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Read Centrex Post:
How did Centrex respond?
We engaged legal counsel and cyber forensics quickly upon discovery in accordance with our policies. We preserved all available logs for analysis, as well as requesting logs from our third-party providers.
What information was involved?
Our investigation into the incident remains ongoing. Once the investigation is complete, and if our review determines any customer or personal information is involved, we will notify the appropriate parties in accordance with our legal obligations and state and Federal law. We understand the importance of this information and will ensure that this process is carried out as quickly and efficiently as possible.Dave Lambert, Business Development
dave@fcbankcard.com
Merchant Services Consultant
High Risk Merchant Payment Solutions
SBA 7(a) Loans & Short-Term Funding
T/VM: 727-291-7890
Office: 727-233-1111
Skype: fc-financial
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