Results 1 to 9 of 9
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03-26-2024, 05:02 PM #1
- Join Date
- Jan 2019
- Posts
- 140
ACHWorks
Anyone esle having issues getting intouch with them?
Ever since they got bought out I cant get them on the phone.
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03-26-2024, 05:03 PM #2
- Join Date
- Aug 2019
- Posts
- 165
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03-27-2024, 09:53 AM #3
- Join Date
- Jan 2019
- Posts
- 140
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03-27-2024, 10:24 AM #4
- Join Date
- Aug 2019
- Posts
- 165
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03-27-2024, 12:33 PM #5
- Join Date
- Jun 2014
- Posts
- 541
It's always been a small team at ACHWorks, given the volume they process. But we've always been able to get Ben or one of the other California based crew on the line with a call or two. Ryan built an incredible business and great team and that has remained intact-
bb@cooperasset.com
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04-10-2024, 02:29 AM #6
- Join Date
- May 2022
- Posts
- 15
Have you gotten in contact or you still need help?
Ben at achworks good people I can help you get connected if needed
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04-10-2024, 02:01 PM #7
- Join Date
- Jul 2014
- Posts
- 1
Hey everyone,
This is Ryan McCurry from ACHWorks. I don't often post here and am just an infrequent lurker.
Shout out to Trey at Centrex for bringing this thread to my attention. We've had some phone system issues after the merger with VCI but the email for info@achworks.com and support@achworks.com are working no problem. Also, our old email addresses like BenS@ACHWorks.com, DaveK@ACHWorks.com or mine RyanM@ACHWorks.com still work and forward to our new addresses.
I'm sorry to report that my long-time co-worker and friend Greg Bahry passed away last year, his email should be forwarding to our support team. We have also had a number of retirements from our original team. Please email us to our main email address support@achworks.com or info@achworks.com.
We are getting calls and voice mails. Unfortunately, because we are on two phone systems, if you leave us a message and don't give your account ID or call back number, we can't call you back. The switch from one phone system to the other loses the caller ID so we can't just hit a button to call back. I myself have received several voice mail messages that say something like "Hey Ryan, this is Mike, call me back" no account number, not phone number, so I have no idea which "Mike" to call back. Our main phone number is still 916-638-8811 and support can be reached at option 2.
Thank you,
Ryan McCurry
President & COO
Ryan.McCurry@VeriCheck.com
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04-10-2024, 03:06 PM #8
- Join Date
- Apr 2024
- Location
- Hilton Head, SC
- Posts
- 6
Hey - FunYouMan - we are here. Tell me what you need. Since a little over two years ago, we have been even more committed to the MCA space. DM me or just call me on my cell. 201-247-1033.
We can still board MCA funders, we just cannot support broker activities.
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04-10-2024, 03:08 PM #9
- Join Date
- Apr 2024
- Location
- Hilton Head, SC
- Posts
- 6
YOU are right! Ben is "good people" and he knows a ton about ACH processing for MCAs.
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