I have been trying to get a payoff letter from LCF for weeks for my merchant to no avail. I call them multiple times a day and they just do the same thing every time. Take down my information and never call me back or email me. Why won't they just give a simple payoff letter that takes 5 minutes to type up. They wont even terminate his UCC. I've called every department. Lisnet Rodriguez has been dodging my calls. legal@thelcfgroup.com and info@thelcfgroup.com don't even respond to emails. This is such a crooked company. The merchant paid LCF off months ago and is still dealing with this garbage company. Do I really have to get a lawyer involved to get a UCC termination and Payoff Letter? If anyone has any idea on how to rectify this situation, let me know. Thank you!