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11-02-2023, 01:30 PM #6
- Join Date
- Feb 2017
- Posts
- 3,416
Bank of the West was probably the worst experience I ever had working a deal. Granted it was equipment lender, but it was horrific, I have shivers just thinking about them. I financed a purchase of an RV that had a, existing loan at BOTW. They work 100% of their communications through fax (in 2021!), and every time you called their customer support line (because they don't have email), you got a different operator and there was no way to be routed to someone who you knew, and that was after waiting on the phone for hours.
I hope BMO fixes that.
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