[MCNetwork]

I'd like to respect any lender and their Inside Sales Office. However, as cited with the example above, I had submitted a deal to MCC only to get a call from NLF inquiring about my submission as if I was the Business Owner. In other words, a huge error -- the rep obviously meant to call the merchant without my knowledge, and not on behalf of the bank to which I submitted the deal.

That definitely looks fishy. The fact that the agent was contacted and not the business owner raises a big red flag.