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08-17-2023, 07:18 PM #5
- Join Date
- Oct 2021
- Posts
- 77
I’ve had situations in the past and advised the merchant to file a dispute with datamerch. There is a dispute process. If it comes back declined in datamerch then you are doing your merchants a disservice to not tell them to dispute it. It’s a super simple process and once the dispute is filed and if the merchant wins you can just send the file back to the funder who declined it. I’ve seen merchants win but I’ve also seen them lose.
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