[BreakBreadRich]

Is it common practice for the lender not to tell the ISO what the sell rates are? Not, here's the numbers do the math, but flat out, "I can't tell you a sell rate or any info to let you do the math." How do I know what I will be selling to the client? Is it just me, or does this make any sense to anyone?

[Seth Davis]

Mostly just bottom tiers

[kpeng]

You should probably stop sending to funders who do this.

[MJames]

Usually if you get an approval that looks something like this...
" 60k 100 days"
and thats all that was in the approval email, safe to assume it is a 1.49 sell with possibly 10 points built in to commish. and oh yeah, prob like an 8-10% O-Fee on that as well
Hope that helps

[AGuyWhoFunds]

I can agree with that. If you are doing business with an A lender, most of them come with an offer calculator where you can customize your offer with a different term, up-sell , etc.
B-C lenders sometimes price an offer with a “$75k 160 days” and just have to communicate with your iso rep with more details on the payments structure and upsell.

[closer129]

Is it common practice for the lender not to tell the ISO what the sell rates are? Not, here's the numbers do the math, but flat out, "I can't tell you a sell rate or any info to let you do the math." How do I know what I will be selling to the client? Is it just me, or does this make any sense to anyone?

My approvals come with the sell rate on the approvals but it also comes with the buy rate and sell rate under that with the max spread that our brokers make. I also send them our rate sheets to see our rates.

[brokerCompany]

Is it common practice for the lender not to tell the ISO what the sell rates are? Not, here's the numbers do the math, but flat out, "I can't tell you a sell rate or any info to let you do the math." How do I know what I will be selling to the client? Is it just me, or does this make any sense to anyone?

those are brokers not direct funders

[BreakBreadRich]

Is it common practice for the lender not to tell the ISO what the sell rates are? Not, here's the numbers do the math, but flat out, "I can't tell you a sell rate or any info to let you do the math." How do I know what I will be selling to the client? Is it just me, or does this make any sense to anyone?

Yeah, I normally get offers like what you are all describing. However, after seven months of submitting to this group, I have never had an offer...

They are listed here as a direct lender. And I don't want to put anyone on blast... ill just not use them anymore. She told me that I wouldn't be told any numbers (buy/sell rates or terms) and that they would talk to the client and give them the offer... that sounds fishy as hell to me.

[BIG]

Yeah, I normally get offers like what you are all describing. However, after seven months of submitting to this group, I have never had an offer...

They are listed here as a direct lender. And I don't want to put anyone on blast... ill just not use them anymore. She told me that I wouldn't be told any numbers (buy/sell rates or terms) and that they would talk to the client and give them the offer... that sounds fishy as hell to me.

Yeah, not getting good vibes. Wouldn't do that in the usual course of business, unless it's a very big deal where we need to understand the particulars of the merchant.

With most ISOs we usually give out a buy rate and let the ISO upsell up to 12 points, but in certain situations we've felt that we need to make offers where we set the sell rate and commission.

[American Choice Cap]

Buy and Sell Rates should generally be disclosed. With some funders if it just says the offer and term, the general assumption is 1.49 sell with commish built in. But if you ask and they don't tell you that doesn't really sit well with me.

My ISOs usually know they're getting, but if they ask I always try to tell them immediately. There's no reason they shouldn't know

[BIG]

Buy and Sell Rates should generally be disclosed. With some funders if it just says the offer and term, the general assumption is 1.49 sell with commish built in. But if you ask and they don't tell you that doesn't really sit well with me.

My ISOs usually know they're getting, but if they ask I always try to tell them immediately. There's no reason they shouldn't know

Better be transparent than not.

[BreakBreadRich]

Is it common practice for the lender not to tell the ISO what the sell rates are? Not, here's the numbers do the math, but flat out, "I can't tell you a sell rate or any info to let you do the math." How do I know what I will be selling to the client? Is it just me, or does this make any sense to anyone?

I am grateful for all the responses...

Well, now I'm kinda concerned that it's just my ISO rep (does anyone know if you can request a new one?). She is supposedly a VP of the company, but she really doesn't act like it. She always tries to get the merchant's information and call them one on one to discuss the deal (without me on the phone or present).

[BelltowerAssociates]

If a funder doesn't specify the sell rate its usually a 1.49 or a 1.499 paying 10, this is almost guaranteed if they dont have an email signature

[HighRisk Funder]

I am grateful for all the responses...

Well, now I'm kinda concerned that it's just my ISO rep (does anyone know if you can request a new one?). She is supposedly a VP of the company, but she really doesn't act like it. She always tries to get the merchant's information and call them one on one to discuss the deal (without me on the phone or present).

Dude, there're tons of MCA funders for every type of paper, if you can't trust a lender it makes no sense to keep sending them deals especially if they're just gonna call your merchants behind your back

[American Choice Cap]

If that's common practice (her calling your merchants behind your back) I suggest you look for a new funder. That should not be condoned by leadership over at that company. However, if you want to continue working with this funder be it from past experiences with them or their aggression on offers, by all means, call her out. Or do some research and see what the story with this funder is.

[MCA-VET]

Every Capybara Capital deal comes with a solid buy-rate that can than be upsold to the max --- of course a large lip-gloss company doing 30M a year will prob get a 2-3M offer with a preferred (lower) buy rate then a higher risk merchant profile....At times these merchants say we only want 30Days 1M than ill look to have a 1.09 buy with a max-up 1.11/.12 sell. (The real large brokers out in Cali love the 30 special perhaps not as much their merchants).