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02-02-2023, 04:10 PM #4
- Join Date
- Apr 2013
- Posts
- 358
We've never been paid on net for renewals in 13 years. And the larger problem is that they advertised their offers with points correlating to the total gross funding amount, not the net. Had we been notified of the change or were it in writing, we would certainly consider placing that same deal elsewhere. It's a huge slap in the face to any ISO who is bringing a $275K deal they are going to profit 50 points on and give us a cheap 2 points for bringing them business. Especially considering this merchant just paid off a huge balance within 3 months for them that we brought to them.
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