At LoanMe, if you're submitting via our pre-qualification API it's a soft pull to determine real time pre-qualification eligibility. Following, if merchant is moving forward the assigned Agent will get consent from merchant to hard pull in order to convert to a formalized App and then gather generic stips to sub to UW and so on.

If you're submitting via your partner portal then our Agent will execute a one time hard credit pull during the phone app to determine pre-qualification eligibility + converting the file to that formalized Application.