Quote Originally Posted by Joseph_Alexander View Post
Outsider looking in on a neutral standpoint, accounting wise you can't do that. Those may be funds tied strictly to funding. Furthermore, the whole situation sucks.

In regards to lost/missing money within ACH transactions on accounts that get frozen due to any form fraud committed or done to, especially in a reputable megabank, these things do take long. These are compliance, regulatory processes that can be extremely difficult.

Hope you guys figure it out.

Wish all sides the best.
If it's your funds that you're funding with, you can do what you want. They're your funds!

If the funds are borrowed, then perhaps you have a point.

However, the issue isn't that the bank account is allegedly frozen. The issue is that there isn't any transparency into the process. Banks freeze accounts for a variety of reasons such as money laundering, terrorist activities, lying on federal funding applications, etc. Never have I heard anywhere of a bank freezing an account because of failed ACH or a reversal that's contested.

We can't validate his story. We haven't received anything but a MTD of an empty bank account. Banks don't just put accounts on fraud without correspondence. If a wire or an ACH was received after the account was frozen or closed, the bank can verify the deposit and even perhaps return it.

To put this in perspective, Splash is a company with far more capital. It took exactly 2 emails to get them to do a screenshare of their account and release to us the name of their banker to contact to verify that the ACH transaction from their bank did go out.

At the least, jump on the phone with Adam with a fraud specialist from your bank and ask them to explain to your ISO what's happening. It's been 30+ days since the dispersion of these funds and the minute we go public with the info with the intent to sue, somehow we're the jerks.

This whole thing is pretty fishy. Caveat emptor.