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10-14-2021, 11:13 AM #1
- Join Date
- Aug 2016
- Posts
- 486
Amazon conspiracy against small business?
I swear I get at least 1 package from Amazon a day. Sometimes 2 or 3 different Amazon deliveries by different drivers a day. I am definitely hooked on the convenience. Plus add the insane return policy... How is a small business suppose to compete?!?!
Just today I contacted Amazon regarding something that I forgot to return within the 30 day time period.. I used the chat function on their website and asked the representative if I could get an extension on my return window for an item (Item cost was +$100). The rep put me on hold for a few minutes and came back and said sure! So I was happy with that! I would have understood if they wanted to charge me a 20% restocking fee, or even wanted me to pay for the return shipping.. But they said the return shipping is free plus they are going to return the entire amount that I was charged.. BUT wait there's more!!! The unbelievable part is that the rep also told me to keep the item and not return it! In which I replied, "Huh, you are refunding me in full, and you want me to keep the item?". In which the rep replied, "Yes, here is the confirmation for the refund I have issued, and keep the product".
Now how in the hell does a small business compete with that!!!????
CONSPIRACY I TELL YA!
Maybe The Borg had it right along time ago.... "Resistance is futile, you will be assimilated"Last edited by Winning; 10-14-2021 at 11:15 AM.
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10-14-2021, 01:04 PM #2
They make it up on volume....their margins are too small for a small business to survive. And they charge their merchants a lot on the back end.
Steve Benjamin
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10-14-2021, 04:09 PM #3
- Join Date
- Jun 2015
- Posts
- 3,325
that is not even the amazon conspiracy . they see who sells what well on their site and then sell that direct and push the traffic to themselves
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10-18-2021, 04:13 PM #4
- Join Date
- Jun 2021
- Location
- miami
- Posts
- 436
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10-19-2021, 06:24 PM #5
- Join Date
- Mar 2016
- Posts
- 186
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