Results 1 to 4 of 4
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03-18-2021, 01:48 PM #1
- Join Date
- Dec 2016
- Posts
- 379
DecisionLogic an absolute mess for anyone else?
I've been using DecisionLogic for about 1.5 years now and it's an absolute mess. More than half of the time it comes back with "ACCOUNT ERROR" or "BANK ERROR". Sometimes it will work when I put in the account #/routing # from the voided check, but not if I just enter in the Customer Identifier (name), and sometimes vice versa.
It seems like I'm spending more time going back and forth trying different combinations to get it to work, and then end up having to do a manual login anyway.
Anybody else experience this?
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03-18-2021, 01:57 PM #2
- Join Date
- Aug 2018
- Location
- Clifton, NJ
- Posts
- 11
Ian Goldberg
Chief Risk Officer
FinTap
777 Passaic Ave, Suite 375
Clifton, NJ 07012
Phone: 973-685-2927
ian@fintap.com
www.fintap.com
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03-18-2021, 09:39 PM #3
- Join Date
- May 2018
- Location
- NEW YORK
- Posts
- 27
You can try the DL bled but chances are you'll get the same error, your best bet is using Plaid (https://plaid.com/products/transactions/) super reliable all big Fintech companies are using them now and its for good reason.
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03-19-2021, 12:22 PM #4
- Join Date
- Dec 2016
- Posts
- 379
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