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04-24-2024, 09:09 AM #11
- Join Date
- May 2022
- Posts
- 87
That's not why the fraud occurs. If the Driver's License or SSN being provided don't match the background report that's usually enough to pause or kill the file. The issue is the Driver's License and SSN match the background report, but the person you're speaking to is not that person. The only way to minimize fraud is to ensure the merchant is calling from the same last known telephone number on the background report and that the caller's voice sounds like the gender and age of the person that is applying. The problem with THAT is that a lot of brokers will get frustrated at you killing a file for the person calling from the wrong number or the voice sounding off. A lot of brokers think that is an insignificant reason to kill a file, even though it's one of the only ways for funders to minimize the chances they are speaking to a fraudster.
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