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02-11-2021, 03:49 PM #11
Reputation points: 77721
- Join Date
- Jan 2018
- Posts
- 519
Yah I agree that the weight of performance should not really be put on the broker AS LONG AS brokers don't do things to actively ruin performance. Being and acting shady makes a merchant completely second guess what they are getting into and they probably are way more willing to default if the sales rep acts shady. As long as a broker understands to treat merchants right, to not hide fees, to be honest and up front about the entire program, to not promise BS, and to just generally be an all around good sales rep when a merchant needs it then I don't care if a mistake happens and the merchant defaults.
the problem I notice is that a lot of brokers dont treat MCA like a sales job they treat it like a numbers job. Call 300 merchants and hope that they want money. Force the program down their throat and on to the next. Force another program down their throat and on to the next. 30 days has passed, sweet I dont need to worry. Honestly regardless of bad credit, regardless of negative days, regardless of debt and legal issues if someone called me cluelessly shoving MCA down my throat until I'm desperate enough, I would probably be like **** this guy and this program im out too.
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