TCPA lawsuit
Need a Funder or Vendor? START HERE

Results 1 to 13 of 13

Hybrid View

  1. #1
    Senior Member Reputation points: 30747
    Join Date
    Aug 2016
    Posts
    486

    If a merchant does not want to sue, but would like the calls to stop, what is the best language the merchant should use when speaking with the MCA Companines that are calling to get them to actually stop calling them?

    Is there certain key words that a merchant should use to let the MCA solicitors know that they really need to not call them again becuase the merchant is savy about the whole TCPA protections?

    What do you all think about this call dialog example below? If you called a merchant and you and them had the below dialog, would you see to it that they are never called again by you company? And after having the below dialog with the merchant, would you feel that if the merchant was called again by your company, they would be well within their rights to sue your business?

    Example call dialoge...
    Merchants Cell Phone Rings...

    (Merchant) Hello.

    (MCA) Can I speak with the business owner.

    (Merchant) How can I help you.

    (MCA) Is your business in need of any capital?

    (Merchant) Thanks for asking, may I ask who I am speaking with?

    (Mca) Bob, and I have some great offers on the table.

    (Merchant) Slow down Bob, I don't kiss on the 1st date lol. Bob what company are you with and where are you based out of?

    (Mca) Forgive me about that, Its just that I'm so excited about these offers I have for you. I work with ABC123 Funding out of New Jersery. Are you currently in an advance?

    (Merchant) Bob you called me on my cell phone and the coverage sucks and I'm having a hard time hearing you. Is there a number I can give you a call back at?

    (MCA) 555-555-5555

    (Merchant) And if I need to send over some statements to you what's your email address?

    (Mca) bob@abc123.com

    (Merchant) Thanks. Can you do me 1 favor?

    (Mca) Yes sure, what is it?

    (Merchant) Please remove my number from your call list and do not call me back.

    (Mca) [no response, just hangs up the phone].

  2. #2
    Senior Member Reputation points: 307559
    Join Date
    Jun 2015
    Posts
    3,326

    Quote Originally Posted by Winning View Post
    If a merchant does not want to sue, but would like the calls to stop, what is the best language the merchant should use when speaking with the MCA Companines that are calling to get them to actually stop calling them?
    I am out of business, do you fund start ups ?

  3. #3
    Senior Member Reputation points: 30747
    Join Date
    Aug 2016
    Posts
    486

    Quote Originally Posted by Michael I View Post
    I am out of business, do you fund start ups ?
    I am not sure that would prevent a call back. Every business was at 1 point a startup. So they would just notate the file and call me back a later date. Plus there was not a specific request for them not to call back, nor is there any info letting the MCA caller know that they are calling a cell phone.

    I would think the cell phone statement and the request to not be called back would be very important in the event the merchant was called back again by the MCA and wanted to sue.

Similar Threads

  1. Getting Sued for violating the TCPA act
    By leocapgroup in forum Merchant Cash Advance
    Replies: 48
    Last Post: 08-27-2021, 06:54 PM
  2. TCPA and FCC Ruling Update
    By abfunders in forum Everything else
    Replies: 2
    Last Post: 07-05-2020, 09:29 PM
  3. Tcpa
    By abfunders in forum Everything else
    Replies: 1
    Last Post: 03-28-2019, 11:12 AM
  4. Policy and Procedure on the TCPA.
    By Mynameisbob in forum Everything else
    Replies: 0
    Last Post: 04-18-2018, 01:31 PM
  5. Frivolous TCPA violations
    By funding221 in forum Merchant Cash Advance
    Replies: 14
    Last Post: 04-02-2018, 02:18 PM


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  


INDUSTRY ANNOUNCEMENTS

Blue Owl Capital acquires Atalaya
Kansas added to disclosure service tool
FIS launches SMB digital lending


DIRECTORY