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09-24-2020, 04:21 PM #13
- Join Date
- Jan 2017
- Location
- New York, NY
- Posts
- 59
Very interesting IndustryVet having had worked in telecom in my previous lives, I am aware of both Five9 integration and Salesforce. It does work and two very good and reliable providers.
We currently use Hupsot as our CRM and integrate it with RingCentral. Through API and Zapier integrations to track metrics we use PhoneBurner with Hubspot. We like it is because if we are not able to connect with a person on the other end we click a button and an automated email is sent along with an automated voicemail made.Last edited by WCC_NYC; 09-24-2020 at 04:29 PM.
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