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  1. #1
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    don't focus on amount of calls. you ca n make 500-1000 dials a day and nothing, you will end up burning yourself out. Instead of saying i'm going to make 500 calls today tell yourself i'm going to keep calling until I have 20 real conversations with merchants actual conversations not "do you need money, yes, okay send me your banks statements"...real conversations where you take the time to learn about their business and objectives going forward. Those turn into solid apps and you uncover more opportunity. 20 a day that's 100 a week. 400 a month. 30% of those turn into good apps, 120 apps, 30% of those will fund that's 36 units a month. Lets say average deal is about $50,000. That's how you fund almost 2m a month.

  2. #2
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    have an omni channel software with an auto-dialer that's a beast... msg me if interested
    Jason
    j@tradenicely.com
    305-748-4416
    TradeNicely.com
    Best Deal for Your Debt in 48 Hours
    50% Lifetime Commissions for Intros to Lenders Who Are Ready to Sell

  3. #3
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    So many calls.

    I don't leave messages the first few calls to the record and just hunt for decision maker contacts. I am as direct as possible (use a script obviously) and want either a Yes or No answer; Yes is great, No is good too because I no longer need to spend time on that call and it frees my time up to find the merchant that needs my funds.

    Any "maybe" or call me "later" I'll dig in and start asking questions to try to qualify and get an application over the phone and send out a pre-filled DocuSign. If all else fails, I send out our welcome package and schedule a future discussion with a calendar notification AND MAKE SURE TO NOT MISS THE FOLLOW-UP!

    As the list gets narrowed down (not interested, not in service, DNC, Fax, endless menus, etc) I'll start spending a little more time leaving messages with GK's and building the list to continue to pull more leads until it dries up.

    All the "Not Interested" clients are recalled within 30 - 45 days and then every month until they either convert, submit, or tell us to stop calling. I found most times initially you either caught them on a bad day, they didn't like the agent that called, and 8 out of 10 times they will not even remember speaking to you if you only called once.

    A second voice really can help if it was the agent, but also continuing to follow-up and be familiar will eventually earn you an opportunity at the business if what you offer adds value (No max point crap - you need renewals).

    Sometimes I'll call all new records, up to 400, or I will call the same 100, 200, Etc. a few times in the day to see if they answer on the 2nd/3rd calls - The second method usually yields 1 SQL out of every 25 records for you to send an application too.

    I keep a tracker sheet that I tally every call so in real-time, and at the end of the day I can see all my metrics (reach rate, conversion, etc.) - If I don't like the metrics I calculate and switch things the next day to drive better results.

    My reps use Phoneburner to dial and helps me track their performance (I'll use it sometimes).

    Personally I prefer paper printouts of lead submissions, calling cards, and excel sheets while using a landline or softphone. I can't speak for everyone but for myself it helps me stay focused on the task and work through a pile of work easier if I have something that I can physically touch and can see get completed.

  4. #4
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    If you're not making 200 calls a day, you're not making scratch as a broker

  5. #5
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    whats your email?

  6. #6
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    300 Calls Min, Target and speak to 40% of prospects. Email Follow ups and voicemails.

  7. #7
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    Quote Originally Posted by Ericr123 View Post
    300 Calls Min, Target and speak to 40% of prospects. Email Follow ups and voicemails.
    There is no way in hell you are actually going to speak to 40% of 300 cold calling. The dilution is much higher even if your calls are very targeted. Logically the math does not work. If you call 300 in one day and actually speak to 40% that means you had 120 conversations with a decision maker a day. That is not happening.
    Kevin Henry
    VP-Business Development
    Seacoast Business Funding, a division of Seacoast Bank
    561-850-9346
    Kevin.Henry@SeacoastBF.com
    1880 N Congress Ave., Suite 404
    Boynton Beach, FL 33426

  8. #8
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    With a predictive dialer, it is possible.

  9. #9
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    Quote Originally Posted by Kevin Henry-Seacoast View Post
    There is no way in hell you are actually going to speak to 40% of 300 cold calling. The dilution is much higher even if your calls are very targeted. Logically the math does not work. If you call 300 in one day and actually speak to 40% that means you had 120 conversations with a decision maker a day. That is not happening.
    conversation is relative. But its very possible to speak to 120 decision makers a day if your hitting the phones hard.

  10. #10
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    Quote Originally Posted by Ericr123 View Post
    300 Calls Min, Target and speak to 40% of prospects. Email Follow ups and voicemails.
    This is somewhat laughable. I don't know anyone that can get these type of results.

    Ill tell you from our efforts in the last 30 days, We marketed 350K contacts (mix of marketing efforts) through our proprietary process. That resulted in 1,467 business expressing interests, which 53 qualified contacts filled out our application and provided bank statements.

    We are working on increasing our percentages of contacts reached to expressing interests and then expressing interests to qualified contacts filling out applications.

    Remember that there is a difference of divisions between Marketing and Sales. Once you understand that marketing is there to reach out and get interests. Sales is there to reach out to the interested and move them through your sales process. But that is how we approach it.

  11. #11
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    Cold Calling: Closed two deals last week.....cold calls. Two more set to close by the end of the month.

    I have been targeting a specific industry and working though a list I created of hundreds of companies.
    Kevin Henry
    VP-Business Development
    Seacoast Business Funding, a division of Seacoast Bank
    561-850-9346
    Kevin.Henry@SeacoastBF.com
    1880 N Congress Ave., Suite 404
    Boynton Beach, FL 33426

  12. #12
    Quote Originally Posted by Iscibibi153 View Post
    Just curious as to how many Cold calls you do per day, as a sales rep?
    Shops making real money don’t cold call at all. Merchants are reaching out to them

  13. #13
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    Quote Originally Posted by FIRST US View Post
    Shops making real money don’t cold call at all. Merchants are reaching out to them
    Companies of size and with great reputations have the luxury of getting a lot of referrals from current clients, industry partners, and referral sources. You cannot be complacent and solely rely on the phone magically ringing. It is imperative to constantly market to new referral sources and companies directly.

    It is great to cold call a company and get the response...."I have heard of you and your firm from a friend and have been meaning to call you".
    Kevin Henry
    VP-Business Development
    Seacoast Business Funding, a division of Seacoast Bank
    561-850-9346
    Kevin.Henry@SeacoastBF.com
    1880 N Congress Ave., Suite 404
    Boynton Beach, FL 33426

  14. #14
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    Cold Calling - Currently have SBA Loans >$20 Million in the hopper - time shall tell what is funded.
    Some from myself- others from brokers

    MCA funded a good amount last week. Cold Calling & email marketing along with landing pages that are in circulation on the world wide web!

    Keep churning the water mill - the amount of calls is not important - the amount of deals is what matters.

    Maybe you are a .265 hitter, but, you hit 50 home runs and 50 doubles. A team will pay will quite well!!!
    Dave Lambert, Business Development
    dave@fcbankcard.com
    Merchant Services Consultant
    High Risk Merchant Payment Solutions
    SBA 7(a) Loans & Short-Term Funding
    T/VM: 727-291-7890
    Office: 727-233-1111
    Skype: fc-financial

  15. #15
    Senior Member Reputation points: 117586 ridextreme's Avatar
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    If you're just starting out you should easily be making 250 to 350/day. Then when you start to process deals and chase stips obviously the volume decreases substantially to almost zero on some very busy days.

    It's also not just the number of calls, is how you handle your first two to five seconds of the call that will make you or break you. They say it's a numbers game but if you can't easily get past gate keepers or gain the owners attention right away you're only gonna get in the desparate people who've been denied and are desperate for cash ; )

  16. #16
    Senior Member Reputation points: 4262 Magicmike18's Avatar
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    I make 350-400 dials a day.

  17. #17
    Normally only 10-15 cold calls, but around 50 follow ups a day

  18. #18
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    Quote Originally Posted by buildinghand View Post
    Normally only 10-15 cold calls, but around 50 follow ups a day
    How long does it take you get build a pipeline that requires 50 DAILY FOLLOW-UPS with an initial output of 10 - 15 calls daily?

    Sounds a little SUS.

  19. #19
    Quote Originally Posted by getitfunded View Post
    How long does it take you get build a pipeline that requires 50 DAILY FOLLOW-UPS with an initial output of 10 - 15 calls daily?

    Sounds a little SUS.
    Should have specified that the follow up calls are following up with paid leads.

  20. #20
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    Quote Originally Posted by buildinghand View Post
    Should have specified that the follow up calls are following up with paid leads.
    Paid leads... not the free ones right?

  21. #21
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    It's not about how many calls - its how efficient you are while making them. If you're banging a dialer all day with "****" data of course you can make 400 calls but you're going to speak to answering machines and gate keepers and people telling you they don't own businesses.

    Your conversation ratio while cold calling all depends on the quality of the data you are calling. Its worth spending more time and money to find better data for you and your team so you can connect with the decision maker all day. To find that kind of data comes with trial and error(wasting your money) and developing your marketing relationships. I don't believe anyone in their right mind is going to give up their sources for data to the competition without a hefty price so its best to figure it out on your own.

    Once you figure out the data piece, then you can try and make 400 calls a day but hopefully you'll be speaking to decision makers most of the day so you don't have enough time to make the 400 calls.

    Hope this helps

  22. #22
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    Maybe I'm not in my right mind..

    Call InfoGroup and ask for John Schent.
    Explain your sales process and company needs, get some targeted UCC's or other types of data that they offer, and then work with him to custom fit your target markets and increase your reach with other avenues.

    InfoGroup and Dun & Bradstreet are the only direct sellers of these types of data, if you buy it anywhere else you're getting older data or buying it at a mark-up from someone else who bought in bulk.

    If you're interested in any other sources PM me, got some in the chamber.

    You don't have to waste your money if you know what you're doing.

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