100% agree with Brian and Sean here.. The Broker should expect to get paid.. They brought you the deal and unless they have clearly broken their ISO agreement with you then you have to pay them.. I will agree that there are times where the broker is wrong but just as many times the merchant is crazy. If the merchant does not want to work with the broker any longer you fund the deal through your in house renewal department and PAY THE BROKER ON THE DEAL. The only thing this post tells me is that I seriously would not want to send you business.