Misfortune of SMBs and the brokers preying upon them is a diverse industry unto itself. Not huge, but pervasive. To play full-time in that sandbox, they gotta embrace and sleep with the turds that are buried in plain sight.

Ringing a bell or chalking another one up on the whiteboard when putting an owner out of business is not a business plan. It is pathetic and is slowly killing everyone in the "industry".