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10-17-2019, 10:11 AM #1
Reputation points: 10108
- Join Date
- Apr 2013
- Posts
- 245
One of my ISO's has told me today that he's also having a hard time trying to get in contact for his merchant to get a pay-off letter. I hear there is a lot of shady stuff going on in that office. I also hear they are purposefully defaulting merchants as well... anyone else have any thoughts or experience on this?
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10-17-2019, 10:31 AM #2
Reputation points: 23085
- Join Date
- Nov 2013
- Posts
- 598
I have lots of experience with B2C. Very competitive rates that will beat ODC, very tight UW/ stips and outsourced collections center (India). They will file a COJ faster than your head can spin to enforce the contract, I had a merchant with modified payments and they filed on him even though hes still paying the weekly at 50% adjustment. Once merchant is funded they take complete control of communications so say goodbye to them if you fund with them, you will get paid commissions for renewal but just tough to work the relationship with.
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10-17-2019, 10:35 AM #3
Reputation points: 203690
- Join Date
- Jan 2014
- Posts
- 1,374
they will make your merchant go through hoops for over a week to get a payoff purposely.
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11-09-2021, 04:07 PM #4
Reputation points: 147
- Join Date
- Oct 2014
- Posts
- 27
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