Quote Originally Posted by Jamesf View Post
My client says Mantis is refusing to give her a payoff letter.
She is the owner of the business.
The advance was taken out by a former employee, the owner was not aware of it.
Now that the advance is paid off, she needs a letter, where do I go from here if they refuse?
They claim they cannot give it to her bc someone else took out the advance.
now if they gave the payoff letter how would they be able to "lock your renewals" and pay "double digit commissions"