Us brokers like to think that merchants have nothing better to do all day other than fill out forms and collect stips. Some merchants have real jobs The challenge is that once we GET the stips, we are so excited that the lenders/funders are just as excited as we are!

A way to help is to just give a quick, "Submission Received" from a real person.

But yes, I get this all the time with co-brokers asking me for an update on a real estate file on a daily basis. When I told them two days ago that the bank will have an update only on Friday, and it's Thursday.