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06-03-2019, 12:52 PM #1
Reputation points: 17044
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- Jul 2014
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Sounds like you need a BD rep, preferably with a sales background. Sales people speak their own language and typically get frustrated with underwriters, who by necessity take a more analytical approach. A good BD person can do a better job delivering the message and can take that part of the job off your plate.
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06-03-2019, 12:56 PM #2
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- Mar 2016
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06-07-2019, 10:17 PM #3
Reputation points: 10108
- Join Date
- Apr 2013
- Posts
- 245
This is the best solution in my opinion. Underwriters speaking with ISO's especially inexperienced ones can ruin a relationship if there is an argument, disagreement, or miscommunication. If you have a bd rep/iso rep handling both parties not only will it save the underwriter a headache but it will save time to uw more files and the bd rep can relay the message. Like OC said, sales people speak their own language.
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